We're a team of reputation management specialists, legal experts, and technologists dedicated to helping businesses protect their online presence.
In today's digital-first world, a single unfair review can cost a business thousands of dollars in lost revenue. Many of these reviews violate platform policies but remain online because businesses don't know how to navigate the complex removal process.
Codex Reputation was founded to bridge this gap. We combine deep expertise in platform policies, legal frameworks, and technology to help businesses remove reviews that genuinely violate terms of service—ethically, legally, and effectively.
The principles that guide everything we do.
We only pursue removal of reviews that genuinely violate platform policies. We never use manipulation tactics, fake flagging, or any methods that violate terms of service.
We're upfront about our process, success rates, and pricing. Our success-based model means we only get paid when we deliver results—aligning our interests with yours.
We view our clients as partners. We keep you informed throughout the process and provide guidance on protecting your reputation long-term.
We combine legal expertise with technology to achieve industry-leading success rates.
Our team maintains comprehensive knowledge of Google, Yelp, Facebook, and other platform policies. We identify exactly which policies a review violates to build the strongest possible case.
We draft removal requests using precise legal language and citations to terms of service. This professional approach significantly increases success rates compared to standard flagging.
When standard channels don't work, we have established escalation paths to reach higher-level moderation teams. Our relationships and track record open doors that aren't available to individual businesses.
We gather and document evidence to support removal requests—including proof of fake reviews, competitor activity, or policy violations—creating comprehensive case files.
Review removal isn't always immediate. We track every case and follow up persistently through appropriate channels until we achieve resolution or exhaust all legitimate options.
After successful removal, we monitor your profiles to ensure reviews don't reappear. If they do, we address them immediately at no additional cost within our monitoring period.
Schedule a free consultation to discuss your situation. We'll provide an honest assessment of which reviews can be removed and what results you can expect.